Fix hotel Wi-Fi yourself
Step-by-step guides for the most common captive portal problems — readable with zero internet connection.
Captive Portal Basics: Why Hotel Wi-Fi Login Pages Break
What a captive portal is, why login pages fail to load, and the five most common causes — explained so you can fix it yourself.
Read guide →iCloud Private Relay and Hotel Wi-Fi: Why It Breaks and How to Fix It
iCloud Private Relay is the number one silent culprit when a hotel or airport Wi-Fi login page won't load. Here's what's happening and how to fix it in two taps.
Read guide →VPN and Captive Portals: How to Get Online Without Disabling Your VPN Permanently
VPNs block captive portal redirects. Here's how to authenticate through hotel or airport Wi-Fi when your VPN is on — and how to reconnect safely afterward.
Read guide →Custom DNS and Hotel Wi-Fi: Why 1.1.1.1 and 8.8.8.8 Break Captive Portals
Using Cloudflare, Google, or other custom DNS resolvers? They're probably blocking your hotel Wi-Fi login page. Here's why and how to fix it.
Read guide →Slow vs. Flaky Wi-Fi: How to Tell the Difference and What to Do About It
Low speed and high packet loss are different problems with different fixes. Learn how to diagnose which one you're dealing with.
Read guide →MDM Profiles and Managed Macs: Why IT Configuration Breaks Hotel Wi-Fi
If your Mac is managed by your company's IT department, MDM profiles may be locking you out of the fixes you need for captive portals.
Read guide →Share Your Mac's Wi-Fi with Your Phone Using Internet Sharing
If your Mac got through the captive portal but your phone is stuck, use macOS Internet Sharing to get your phone online over USB or Wi-Fi — no second login needed.
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